Fbjee's Privacy Policy — Your information is completely safe with us

Welcome to fbjee's Privacy Policy. This document explains how fbjee collects, uses, and safeguards your personal information. By using fbjee's website or mobile platform, you agree to this Privacy Policy.

We understand how valuable your personal information is. As a trusted gaming platform, fbjee is committed to ensuring the highest level of protection for your data. Every step of our data processing complies with international privacy laws and GDPR (General Data Protection Regulation) standards.

If you disagree with any part of this Privacy Policy, please refrain from using our platform. For any questions or concerns, contact our support team.

Fbjee collects only the information needed to deliver the best possible service to you. We never ask for unnecessary or excessive data.

Fbjee collects information through a variety of methods. Each method is fully transparent and conducted with your consent.

• Provided Directly: Information you provide directly during registration, deposit, or the KYC process.
• Automatic Collection: Collected automatically via cookies, log files, and web beacons while you use the platform.
• Third Parties: Information received from payment gateways and identity verification services.
• Public Sources: Cross-checked against government databases for National ID verification.
• Device Information: Browser, operating system, and screen resolution are collected automatically.

Fbjee uses your information only for specific, legitimate purposes. We never use your data for any unauthorized purpose.

• Account management: For creating, verifying, and managing your account.
• Service Delivery: To ensure uninterrupted gaming, betting, and payment services.
• Security: Fraud prevention and Anti-Money Laundering (AML) compliance management.
• Customer Service: For resolving your complaints, questions, and issues.
• Personalization: To recommend games and offers tailored to your preferences.
• Legal compliance: Meeting legal obligations imposed by government and regulatory authorities.
• Improvement & research: To enhance and improve your experience and the platform's overall performance.
• Notification: Keeping you informed about promotions, bonuses, and important updates.

Fbjee never sells your personal information. Data sharing with third parties is strictly limited and occurs only in the circumstances outlined below.

• Payment Providers: Necessary information shared with bKash, Nagad, Rocket, and banks to process transactions.
• Identity Verification Services: Trusted identity verification provider for the KYC process.
• Technology Partners: Server and cloud service providers — bound by strict confidentiality agreements.
• Law enforcement: When required by valid government or court order, where legally mandated.
• Security Experts: To assist in investigating fraud and cyberattacks.

Fbjee uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

• Essential cookies: Essential for core platform functionality. Maintains your login session.
• Performance Cookies: To analyze site speed and performance for continuous improvement.
• Preference Cookies: Remembers your language, theme, and settings.
• Analytics Cookies: Anonymous data used to understand which games or pages are most popular.

Fbjee retains your information only for as long as necessary. Retention periods are determined by legal obligations and business requirements.

• Account information: For the duration of active account + 5 years after closure (as required by law).
• Transaction History: 7 years (as required by financial regulatory obligations).
• KYC documents: 5 years after account closure.
• Customer Service Records: 3 years after resolution.
• Log & Technical Data: 90 days to 1 year.
• Marketing Preferences: Until you withdraw your consent.

Fbjee's security infrastructure is built to the highest industry standards. We employ multiple layers of security to protect your information.

That said, no security system is 100% foolproof. Your vigilance matters too — use a strong password, avoid logging in on unfamiliar devices, and report any suspicious activity to us right away.

You have full control over your personal information. fbjee guarantees the following rights.

Fbjee places the highest priority on child protection. Our platform is intended solely for users aged 18 and above.

• We do not knowingly collect or process information from anyone under the age of 18.
• Age verification is mandatory during registration.
• Any account identified as belonging to a minor will be closed immediately.
• Any data collected from a minor will be deleted immediately upon discovery.

Fbjee's platform integrates third-party game providers (Pragmatic Play, NetEnt, etc.) and payment gateways (bKash, Nagad, etc.).

• Use of third-party services is governed by their own respective privacy policies.
• Fbjee is not responsible for the privacy practices of third parties.
• Only the minimum information necessary to deliver our services is shared with third parties.
• All third-party partners are bound by strict confidentiality agreements.

Fbjee may update this Privacy Policy from time to time. We will notify members before any significant changes take effect.

• The date of any changes will be shown at the top of the page as "Last Updated".
• You will be notified of major changes via email or in-app notification.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.